SECTION MANAGER, SAM

Job Purpose

To supervise the implementation of software asset management (SAM) policies and procedures, ensuring compliance with license agreements and organizational standards. The role oversees software acquisition and deployment processes, monitors usage, and coordinates with IT teams and business units to maintain control, optimize costs, and support smooth IT operations.

Key Accountability Areas

Asset Management Strategy and Governance

• Implement asset management policies and governance framework across the organization
• Communicate scope, roles, and responsibilities to relevant stakeholders

Compliance and Risk Management

• Monitor and maintain compliance of IT and service assets with business and regulatory requirements
• Identify, assess, and report associated risks in the asset lifecycle
• Coordinate with asset controllers, infrastructure teams, and business units to optimize value and ensure legal compliance

Stakeholder Engagement and Advocacy

• Promote awareness of asset management as a tool for efficiency and service continuity
• Provide information and advice on asset management issues to internal stakeholders

Impact Assessment and Lifecycle Decisions

• Conduct impact assessments for asset acquisition, modification, retention, or disposal
• Recommend lifecycle decisions in line with cost-efficiency and compliance requirements

Software Asset Management (SAM) Operations

• Manage software purchases through a centralized process to ensure license compliance
• Monitor license usage, renewals, and optimization opportunities
• Deliver training and awareness sessions on SAM practices, licensing policies, and compliance requirements

Role Accountability

HR Proficiency:

• Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in timely manner with required quality and cost.
• Making a Tangible Difference:
• Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:

• Able to transform the corporate goals into business plans.
• Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

• Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and using them fully, to spread its culture.

Quality:

• Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

• Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification

Work Experience

Technical / Functional Competencies