MANAGER, CAMP

Job Purpose

Oversee and optimize the complete housing operations cycle, ensuring high-quality services, compliance with safety standards, and efficient team management for employee satisfaction.

Key Accountability Areas

Accommodation Management:

• Manages the complete accommodation cycle for AED, Ceramics, and Lamar factory non-staff, ensuring high-quality housing services.
• Controls all housing-related activities to maintain a high level of employee satisfaction.
• Ensures compliance with safety standards and governmental regulations by applying GCDA specifications.
• Approves and supervises maintenance execution, materials, and results, ensuring proper functionality of systems and equipment.

Process Improvement and Team Management:

• Improves work processes by developing effective techniques, tools, and setting system/application requirements for cost reduction and increased efficiency.
• Establishes team structures within the housing section to facilitate smooth information flow.
• Develops and implements policies, processes, and procedures to enhance guest service, employee satisfaction, and value for cost improvement.

Reporting and Monitoring:

• Ensures accurate reporting on tenants, assets, accommodation, rents, and maintenance costs, providing updated information to the financial controller for the recovery process.
• Assigns duties and rosters to team members to optimize human resources utilization.
• Closely monitors the activities and behaviors of employees in accommodations, receiving frequent reports to ensure compliance within the compound.

Role Accountability

HR Proficiency:

• Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in timely manner with required quality and cost.
• Making a Tangible Difference:
• Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:

• Able to transform the corporate goals into business plans.
• Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

• Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and using them fully, to spread its culture.

Quality:

• Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

• Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification

Work Experience

Technical / Functional Competencies