Officer, Food Quality

Job Purpose

Monitoring, inspecting, and proposing measures to correct or improve quality and safety of food throughout the production and distribution process in order to meet established quality standards.

Key Accountability Areas

Conduct regular inspections and quality checks of raw materials, ingredients, and finished food products.

Perform microbiological and chemical testing to ensure compliance with safety and quality standards.

Maintain accurate records and documentation of quality control activities.

Investigate and address customer complaints and product recalls related to food quality.

Develop and implement quality assurance and food safety protocols.

Collaborate with suppliers to ensure the quality of incoming ingredients and materials.

Train and educate production and staff on food safety and quality standards.

Stay up to date with food safety regulations and industry best practices.

Identify areas for process improvement to enhance food quality and safety.

Conduct audits of production facilities and suppliers to assess compliance.

Manage and analyze data related to food quality and safety.

Assist in developing and maintaining quality control procedures and policies.

Communicate and report food quality and safety issues to management.

Participate in cross-functional teams to address and resolve quality-related challenges.

Coordinate with regulatory agencies for inspections and compliance.

Monitor and evaluate the performance of food quality control equipment.

Maintain a clean and safe working environment in accordance with food safety standards.

Continuously strive to improve and optimize food quality assurance processes.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies