Business Analyst

Job Purpose

To support decision-making and business performance improvement through market research, data analysis, performance reporting, and actionable business insights while ensuring effective stakeholder coordination and accurate documentation.

Key Accountability Areas

Research and Business Analysis:

• Conduct market research, sector studies, and competitive benchmarking analyses.
• Identify industry trends, business opportunities, and potential risks.
• Analyze business performance and operational data to generate insights.
• Translate analytical findings into actionable recommendations for management.
• Support planning and decision-making through evidence-based analysis.

Reporting and Performance Monitoring:

• Prepare analytical reports, management presentations, and executive summaries.
• Develop performance reports and dashboards to monitor key business indicators.
• Analyze performance results and highlight gaps, trends, and improvement opportunities.
• Present findings and recommendations to stakeholders and management.
• Ensure reporting accuracy, consistency, and compliance with organizational standards.

Stakeholder Coordination and Documentation:

• Collaborate with business units to gather requirements, data, and supporting information.
• Coordinate with stakeholders to ensure alignment on analytical studies and initiatives.
• Facilitate communication between cross-functional teams and management.
• Maintain comprehensive documentation of analyses, methodologies, and business cases.
• Ensure proper recordkeeping, data integrity, and adherence to documentation standards.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvement:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies