CONTROLLER, DOCUMENT

Job Purpose

Manage, organize, and control the flow of documents such as handling, updating, storage, and disposal; ensuring that all documents are safely and securely stored. Prepare reports, archive documents, and ensure seamless access across departments.

Key Accountability Areas

Document Control and Management:

• Ensure the proper organization, storage, retrieval, and version control of documents.
• Implement document control procedures and propose relevant developments for consistency and compliance.
• Manage document versions, ensuring the availability of the most current version while appropriately archiving previous versions.
• Publish/distribute documents to relevant individuals/departments, ensuring confidentiality and security.
• Ensure documents meet quality standards, including accuracy, completeness, and compliance with regulations or standards.
• Act as the overall custodian of IMS Documents.
• Update and maintain Master Record Files.
• Monitor the security of confidential documents.
• Assist authorized employees in accessing documents through the document management system.
• Design templates for documents, file types, and document databases.
• Report errors or developments regarding document storage, destruction, and disposal.

Communication and Liaison:

• Serve as a liaison between different departments or teams to facilitate the flow of information and ensure proper document management and control.

Role Accountability

HR Proficiency:

• Collaborate with teams to get the work effectively achieved.
• Ensure effective communication with peers and managers and show openness to directions and feedback.

Delivery:

• Execute the planned activities to meet the operational and development targets as per delivery schedules.
• Use resources effectively to achieve objectives within efficient cost and time.

Problem-Solving:

• Assist to solve any related issues arise and escalate any complex operational problems.

Quality:

• Follow quality requirements and specifications for services, processes, or related activities.

Business Process:

• Execute and comply related tasks as per defined policies, procedures, and work instructions

Health, Safety, and Environment:

• Adhere to all Safety procedures and regulations.

Academic Qualification

Work Experience

Technical / Functional Competencies