Catering Specialist - Facility | alfanar Electric

Job Purpose

To support the delivery of high-quality catering services by coordinating food and beverage operations, ensuring compliance with safety and quality standards, and assisting in event execution to achieve client satisfaction.

Key Accountability Areas

Operational Support:

• Coordinate the provision of food and beverage services in accordance with event requirements.
• Participate in the setup and execution of catering activities at various events.
• Collaborate with chefs to plan and refine menus based on client needs and event themes.
• Assist in staff orientation and provide support to team members during catering operations.
• Contribute to the organization and smooth execution of daily catering functions.
• Support scheduling activities to ensure adequate staffing levels for all shifts.

Quality and Safety:

• Adhere to all health and safety regulations and company policies.
• Monitor product and service quality to maintain established standards.
• Follow EHS and HACCP procedures within all catering facilities to ensure compliance.

Administrative and Financial Support:

• Maintain accurate records related to catering activities and supplies.
• Track stock levels and prepare requisitions for required items.
• Communicate with suppliers and internal clients regarding orders and service needs.
• Collect and document client feedback to support continuous service improvement.

Facility Operations:

• Support the coordination of catering facilities, including event setup and resource allocation.
• Ensure catering areas and equipment are clean, maintained, and ready for use.

Client and Team Interaction:

• Respond to client inquiries and service requests in a timely, professional manner.
• Provide assistance in resolving operational issues that may arise during events.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies