ENGINEER, NETWORKING

Job Purpose

Perfroming network installation tasks efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

Design:

• Draw complected Site survey result in Visio format including Routers, Switches, Firewalls.

Projects:

• Second level of support in handling ticket assigned from Project manager or technical manager.
• Provide support for Mid-level cases assigned from technical manager or Project manager.
• Provide a proactive visit for the customer during SLA support for Mid-Size projects.
• Handle the administrator tasks Assigned from the Project manager/ Technical manager from Following up with reservation & BT before the visit for any remote site.
• Handle Mid-technical tasks from Systems not limited to Networking, Security, Wireless, DC & UC under supervision of the Senior Engineer in the Project.

Network:

• Developing and implementing network solutions based on IT knowledge and company needs.
• Coordinating with technical and non-technical teams to determine network requirements and specifications.
• Installing and configuring network equipment and software.
• Performing network maintenance, troubleshooting, and security tasks.
• Providing network support and assistance to users and customers.
• Updating network documentation and keeping up with new technologies.

Technical Competency:

• Installing and configuring network hardware, such as routers, switches, and firewalls.
• Monitoring network performance, system availability, and reliability.
• Troubleshooting and resolving network issues, including hardware and software problems.
• Documenting network configurations, processes, and procedures.
• Providing network engineering support and training to other team members.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies