HEAD OF ERP

Job Purpose

Responsible for the successful planning, execution, and delivery of multiple SAP projects and initiatives across the organization. This role involves strategic planning, stakeholder management, and the coordination of cross-functional teams to ensure that SAP programs align with the company's objectives. It requires a strong understanding of SAP applications, infrastructure, and project management.

Key Accountability Areas

Program Planning:

• Develop and communicate a comprehensive SAP program strategy that aligns with the organization's business goals.
• Define program objectives, scope, timelines, and resource requirements.
• Develop a Strategy of SAP applications adoptions that increase business value from IT

Project Oversight:

• Provide leadership and direction to SAP project managers and teams.
• Ensure that all SAP projects within the program are executed effectively and deliver expected outcomes.

Stakeholder Management:

• Build and maintain strong relationships with executive leadership, business stakeholders, and SAP vendors.
• Communicate program status, risks, and issues to stakeholders regularly.

Budget and Resource Management:

• Develop and manage the program budget, tracking expenditures and optimizing costs.
• Allocate resources effectively across multiple projects within the program.

Risk Management:

• Identify and assess program risks and develop mitigation plans.
• Implement risk management strategies to ensure program success.

Quality Assurance:

• Define and enforce program and project management standards and best practices.
• Conduct quality reviews and audits to ensure project deliverables meet established criteria.

Integration and Alignment:

• Ensure that SAP programs align with the organization's overall IT and business strategies.
• Manage dependencies and integrations between different SAP projects.

Program Governance:

• Establish program governance frameworks, including program charters, steering committees, and governance boards.
• Monitor and report on program progress to senior leadership and stakeholders.

Change Management:

• Develop and implement change management strategies to ensure successful adoption of SAP solutions within the organization.

Vendor and Partner Management:

• Manage relationships with SAP vendors, consultants, and service providers.
• Negotiate contracts, service-level agreements (SLAs), and licensing agreements.

Role Accountability

HR Proficiency:

• Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in timely manner with required quality and cost.
• Making a Tangible Difference:
• Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:

• Able to transform the corporate goals into business plans.
• Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

• Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and using them fully, to spread its culture.

Quality:

• Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

• Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification

Work Experience

Technical / Functional Competencies