OFFICER, BUSINESS OPERATIONS SUPPORT

Job Purpose

Coordinate and support HR & Personnel services related to employees and operations services. Ensure compliance of company’s rules and policies and suggest corrective actions and requirements to the employees.

Key Accountability Areas

Attendance Accountabilities

• Responsible for uploading the attendance for All Alfanar Projects (excluding DAR) in SAP.
• Responsible for review of  OT and updating in SAP system for all nonstaff employees for Alfanar projects.
• Responsible for attendance change requests execution in system.
• Ensure all approvals are done by concerned in timely manner in order to avoid delay in processing of salaries

Business Trips Accountabilities

• Reviewing and closing the business trip in system by verifying the actual dates of travel by the concerned initiators.

Payroll Accountabilities

• Supporting the process of payment of vacation salaries in coordination with payroll department.
• Review of CATS for Alfanar Projects and confirming to payroll department for salaries process.
• Assisting in testing of CATS enhancements.

Employee Transfers Accountabilities

• Responsible for updating in system for all transfers within departments, Business units & Projects
• Coordinate with Organizational Development department to create the position codes, correction of discrepancies related to reporting line of employees.
• Review and resolve for all issues related to system replication after transfer.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies