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SAP SuccessFactors - Senior Consultant

Description: 

 Group Overview:

  Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &  development centers and a host of facilities in the Middle East and other countries.

 

  alfanar is involved in:

  • Electrical, Electromechanical and Civil Engineering Construction

  • Manufacturing and Marketing Electrical Construction Products

  • Allied Engineering Services

 

 Our Main Divisions:

  • alfanar electric

  • alfanar Construction

  • alfanar Building Systems

Job Purpose

This position exists to assist project team in providing solutions and configuration of business processes related to SAP HCM modules efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments within wider scope.

Functional Responsibilities

Customer Relations:

  • Provide excellent customer service to the client.
  • Able to manage customer expectations during SF quarterly releases.

Business Operations:

  • Resolve configuration tickets on Admin Center and MDF/xml tickets for the SF modules
  • Liaise and work with the offshore team on tickets needing expert opinion.
  • Liaise with SAP SuccessFactors Support on Level 4 or Priority 1 tickets as required.
  • Actively Engage stakeholders during team meetings.
  • System maintenance on periodical wise.
  • Ability to translate business process to system.

Documentation:

  • Undertake knowledge transfer/handover of SuccessFactors configuration workbooks + functional/technical documents are appropriate.

General Responsibilities

HR Proficiency:

  • Ability to obtain updated soft and technical skills related to the job
  • To have a vision and a plan for the career path and how to achieve it.

    • Delivery:

  • Perform the planned activities to meet the operational and development targets as per delivery schedules.
  • Utilize resources effectively to achieve objectives within efficient cost and time.
  • Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

    • Problem-Solving:

  • Solve any related problems arise and escalate any complex operational issues.

    • Quality:

  • Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

    • Business Process Improvement:

  • Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

    • Compliance:

  • Comply to related policy and procedures and work instructions.

    • Health, Safety, and Environment:

  • Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

    • Qualification

    Bachelor in Information Mgmt. Sciences & Systems

    Experience

    5 to 10 Years

    Skills

    Applications Development Standards and Procedures
    Applications Knowledge
    Applications System Analysis
    Applications System Design
    Applications Systems Architecture
    Desktop Applications Knowledge
    Desktop Distributed Applications Development
    Joint Applications Development
    Web Applications Programming

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