SECTION MANAGER, DEMAND PLANNING

Job Purpose

Responsible for overseeing and managing the IT demands planning section within an organization. Ensuring that the IT demands of the organization are effectively planned, prioritized, and executed aligned with business objectives, ultimately contributing to the overall success of the organization.

Key Accountability Areas

Strategic Planning:

• Develop and implement comprehensive IT demand plans aligned with the organization’s overall IT strategy.
• Ensure proactive integration of IT demand planning into long-term business objectives.

Demand Management:

• Manage and prioritize IT demand requests from business units to balance needs and capabilities.
• Ensure resources are allocated effectively to support critical business requirements.

Resource Allocation:

• Collaborate with IT teams and stakeholders to identify and secure required resources, including budget, personnel, and technology.
• Optimize resource utilization to maximize value and efficiency.

Project Management:

• Oversee planning, execution, and monitoring of IT demand-related projects.
• Ensure projects are delivered on scope, within budget, and on schedule while meeting quality standards.

Stakeholder Engagement:

• Engage with business unit leaders, IT teams, and senior management to capture and validate IT demand requirements.
• Align IT initiatives with organizational goals to ensure business value delivery.

Supply Chain Coordination:

• Coordinate with procurement and operations teams to ensure timely availability of materials and services supporting IT projects.
• Optimize inventory and supply levels to reduce costs while meeting demand requirements.

Performance Monitoring and Reporting:

• Track and evaluate IT demand planning performance against defined KPIs.
• Provide regular reports and actionable insights to management, highlighting areas for improvement and recommending corrective measures.

Risk Management:

• Identify and assess potential risks such as resource shortages, demand fluctuations, or delays.
• Develop contingency strategies and collaborate with stakeholders to mitigate risks effectively.

Role Accountability

HR Proficiency:

• Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in timely manner with required quality and cost.

Making a Tangible Difference:

• Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:

• Able to transform the corporate goals into business plans.
• Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

• Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and using them fully, to spread its culture.

Quality:

• Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

• Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification

Work Experience

Technical / Functional Competencies