SPECIALIST, CORPORATE BUSINESS SERVICES

Job Purpose

To collect, analyze, and interpret complex data sets to provide actionable insights that support business decisions. The role involves developing dashboards, reports, and predictive models, ensuring data accuracy, and collaborating with cross-functional teams to optimize performance and efficiency.

Key Accountability Areas

Data Collection & Validation:

• Gather data from multiple sources (ERP systems, databases, Excel, APIs).
• Ensure data integrity and accuracy through validation and cleansing processes.

Data Analysis & Reporting:

• Perform statistical analysis and identify trends, patterns, and anomalies.
• Develop and maintain dashboards and reports using tools like Power BI, Tableau, or similar.
• Create automated reporting solutions for recurring business needs.

Business Insights & Decision Support:

• Translate data findings into actionable recommendations for management.
• Support strategic planning and performance monitoring through data-driven insights.

Data Modeling & Visualization:

• Build data models and apply advanced analytics techniques (DAX, Power Query, SQL).
• Present insights through clear and interactive visualizations.

Collaboration & Continuous Improvement:

• Work closely with IT, Finance, and Operations teams to align data initiatives with business goals.
• Identify opportunities to improve data processes and reporting efficiency.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies