SPECIALIST, HOUSING

Job Purpose

This Position exists to perform housing service maintinance efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

Housekeeping Oversight

• Inspects all compound locations to ensure that housekeeping activities are performed properly, maintaining a high standard of cleaning and hygiene.
• Meets with housekeeping members daily to discuss and address housekeeping-related issues.
• Follows up with the housekeeping foreman regarding weaknesses of each building attendant based on regular evaluations to improve performance.

Evaluation and Performance Management

• Records building attendant evaluations regularly to reflect performance and impact on incentives.
• Monitors and addresses weaknesses identified in evaluations to improve building attendant performance.

Inventory and Resource Management

• Stock takes sub-store inventory to ensure that the cleaning materials consumption plan is followed and implemented effectively.

Facility Management

• Controls batches in early lunch to ensure smooth entry into the canteen dining area.
• Arranges quarantine check-in/check-out for vacations and suspected cases to ensure a safe and healthy environment in the compound.

Resident Support and Communication

• Attends committee meetings to support and resolve resident issues.

Role Accountability

Operational Execution

• Perform the planned activities to meet operational and development targets according to delivery schedules.
• Resolve any related problems that arise and escalate complex operational issues as needed.

Resource Management

• Utilize resources effectively to achieve objectives within efficient cost and time constraints.

Reporting and Documentation

• Provide a periodic report detailing deviations and the execution of planned tasks.
• Coordinate well-defined written systems, policies, and procedures, seeking automation opportunities where possible.

Quality Control

• Ensure quality requirements are met by developing effective quality control processes and specifications for products or related activities.

Compliance and Safety

• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work to guarantee safety, legislative compliance, and high-quality delivery.
• Comply with related policies, procedures, and work instructions to maintain adherence to established guidelines.

Academic Qualification

Work Experience

Technical / Functional Competencies