Sales Engineer | alfanar Electric

Job Purpose

This position exists to perform project sales promotion & marketing activities efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

• Manage and monitor all the concerned incoming enquiries/tenders effectively and provide the best possible response to customer.
• Prepare all supportive documents / samples / submittals and deliver It to customers to maximize alfanar chances.
• Follow up with  department's coordinator / Demand planning to prepare required materials and ensure customer receiving materials.
• Monitor and target competitors’ activity and report it to sales management.
• Organize technical meetings, seminars and provide all available technical support to enhance the alfanar awareness and presence in the market after coordination with related parties.
• Issue effective and timely reporting towards management.
• Manage the customers in professional manner.
• Identify and monitor all related projects and make a close follow-up to maximize realization.
• Follow up of customer satisfaction (number of customers very satisfied).
• Collect on time and clear all customer payment to avoid over-dues ( Zero over-dues).
• Follow up and update data base for all projects( accuracy of data base update) through C4C.
• Avoid wrong forecast may lead to stock financial cost forecasted stock.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies