Sales Specialist, Retail | alfanar Electric

Job Purpose

This position exists to perform and develop relationships with key accounts and achieve sales and maximize revenue through effective account management efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve department operational plan and development.

Key Accountability Areas

• Managing Retail Customers (Sales & Operations)Generating Sales Orders (Planning & negotiating with customer for orders) to achieve monthly targets
• Analyzing Customers Performance and reporting results
• Boosting sales through strategical tactics (Promotion and Advertisements)
• Following up on payments / Collecting Checks
• Reconciling with customers and clearing balances
• Planning and arranging delivery between and customer and Central Store
• Checking and following up market issues (damages / RTVs- Return to Vendor / Pricing)
• Market visits to check availability, market share, pricing, competitor activities (stands - promotions - innovations)
• Communicating and collaborating with different stakeholders (Marketing - Customer Service - Factory)
• Filling C4C reports in Market.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies