Sales Support | alfanar Electric

Job Purpose

To provide operational and field support to the sales team by managing documentation, coordinating sales activities, conducting field visits, and building relationships with key stakeholders to ensure smooth execution of sales processes and enhanced customer satisfaction.

Functional Responsibilities

Field Visits and Relationship Building

• Conduct field visits to under-construction or finishing sites, introducing Alfanar’s product range to potential customers.
• Establish trust-based relationships with targeted groups, including end users, electricians, and contractors, to achieve team objectives.
• Follow up on all assigned sites, from foundation to finishing stages, ensuring consistent engagement.

Sales Process Management

• Complete the sales process in alignment with company strategy and the specific needs of target customers.
• Collaborate with the concerned department to ensure all aspects of the sales process are fulfilled as required for distributors.

Market Engagement and Promotion

• Visit assigned locations as determined by the studies department to meet study objectives set by the line manager.
• Distribute promotional materials in a manner that raises awareness of Alfanar’s products and services, contributing to community-level advertising.

Information Gathering and Coordination

• Gather specific information during field visits regarding company products, competitors, and the number of construction sites.
• Coordinate effectively with the project sales team to ensure the success of the sales process, especially when the target customer falls within the project sales scope.

General Responsibilities

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Qualification

Experience

Skills